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GETTING THE BEST FROM YOUR WIGHT WICKS CANDLE

All of our candles are made with Soy wax. Soy candles are slightly different to paraffin candles for a number of reasons. Along with being better for you, as well as the environment, they don't have that 'cloying' smell that paraffin wax candles can have. These fragrances are much more delicate and subtle. This is not to say that you can't smell them- you certainly can!

WHAT SORT OF WAX DO WE USE?

WHY CEDAR WOOD WICKS?

There is nothing quite like the soft, comforting crackle of a cedar wood wick! Although they are slightly more expensive to buy than traditional wicks, we feel it is worth it and they tend to burn very evenly. Before relighting your wood wick, it is a good idea to trim your wick using a wick trimmer or simply use your fingers to crumble the dried black section of the wick into the dustbin to avoid any ash contaminating the wax. It's a good rule of thumb to keep the wick at about 1/8" above the wax.  

CARING FOR YOUR CANDLE

We recommend that the first time you light your Wight Wicks candle, you burn it for between 30 mins and an hour. This is known as a 'memory burn'. Make sure that the melt pool reaches all the way to the edges before blowing it out. This will ensure that you get a consistent burn every time after that and will prevent tunnelling. After that, the ideal length of time to burn your candle is 3 to 4 hours. Make sure that your candle is on a flat, heat resistant surface and away from any draught that could cause an uneven burn, splatter the wax or cause smoking of the wick. If the wick does start to smoke, extinguish the candle and let it cool completely, trim the wick to 1/8" - 1/4" and relight.  

©wightwickscandles 2017

HELP! MY CANDLE IS SMOKING!

Although we do our best to ensure that your Wight Wicks candle experience is as hassle free as possible, sometimes things just don't go according to plan! Below are some possible problems that you may encounter, and these apply to ANY candle, not just ours!

First of all, check your wick length BEFORE you light your candle. If it is over 1/4" it will smoke. (We actually prefer to cut ours to 1/8"). Likewise, if the top is badly charred from a previous burn. We highly recommend purchasing a wood wick trimmer if you plan to burn a lot of candles but if you don't want to do this, a pair of scissors will do, although be aware that this will get tricky when you get towards the bottom of the candle! We find that crumbling the charred wood from the top of the wick into the dustbin works well, although this will make your fingers black from the soot. Please bear in mind that ALL candles smoke, so if you notice some soot on your wall, remove the residue with a damp microfibre cloth.

MY CANDLE IS BURNING DOWN THE MIDDLE

Candles have memories! The first time you burn it you MUST let the melt pool (the puddle of melted wax on the top) reach all the way to the sides! If you do, it will always burn that way. If you extinguish the flame before it has reached the sides, it will continue to burn like that, too. This is why you should burn pillar candles and extinguish before it reaches the edge to stop wax dripping down the side of the candle and candlestick. Be aware that any draughts will affect the burn, as well as possibly causing the candle to smoke, so move the candle away from any possible causes of draught.

Wight Wicks Candles cannot be held responsible for any damage to property or injury caused by using our products.

Finally, (although it sounds really obvious), please, please, PLEASE never burn your candle near anything flammable, anywhere that children or pets can reach or leave your candle unattended whilst burning!!

TROUBLESHOOTING